Communication

Who Will Your Household Contact First?

Create a simple communication plan everyone can understand and use.

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A multigenerational household builds an emergency contact plan around a phone, map, and contact card.

When networks are busy and people are separated, a short plan beats a long contact list. Give every household member the same first contact, meeting places, and backup instructions.

Choose an out-of-area contact

A trusted person outside your immediate area may be easier to reach than someone nearby. Ask whether they are willing to receive check-ins and relay status updates.

  • Save the number in every phone
  • Give children a printed contact card
  • Include school, caregiver, and workplace numbers

Pick two meeting places

Choose one location close to home and another outside your neighborhood. Make sure each person knows when to use each location and who is responsible for children, pets, or relatives.

  • Near-home meeting place
  • Out-of-neighborhood meeting place
  • A safe backup route to each

Practice low-bandwidth communication

Text messages may work when calls do not. Agree on a short check-in format such as name, location, status, and next move.

  • Keep messages brief
  • Do not repeatedly call unless urgent
  • Carry a written copy in case phones are unavailable

Do this today

Your next three steps

  1. 1Ask one person to be your out-of-area contact
  2. 2Write down two meeting places
  3. 3Photograph the finished plan and share it
Use trusted information.

SWC provides general education. During an active emergency, follow local officials and the appropriate authorities.

View the supporting official resource ↗